The shipping costs for your order will depend on the shipping option you choose and the destination of your order. During the checkout process, you will be able to view the shipping costs for your order.

Shipping Charges for Orders Within India: We offer standard and express delivery options for our customers across India. Please refer to the following charges:

• INR 250 on orders below INR 3500.
• INR 650 on orders between INR 3501- INR 8000.
• INR 1200 on orders between INR 8001- INR 15000.
• INR 1599 on orders between INR 15001-INR 22000.
• INR 2000 on orders between INR 22001- INR 30000.
• INR 2999 on orders between INR 30001- INR 40000.
• INR 3999 on orders of INR 40001 and above.

For international orders, we offer standard delivery within 15-18 days from the order date for standard measurements, and 15-18 days after receiving measurements for made-to-measure or custom sizes. The charges are as follows:

Limited-Time Free Shipping! Only for customers paying in SAR, KWD, OMR, BHD, AED, QAR. Not available for other currencies.

Standard Delivery Rates:

1. INR 2590 on orders below INR 10,000
2. INR 4590 on orders below INR 25,000
3. INR 5950 on orders below INR 40,000
4. INR 8950 on orders above INR 40,000

Standard Delivery Rates:

1. INR 2590 on orders below INR 10,000
2. INR 4590 on orders below INR 25,000
3. INR 5950 on orders below INR 40,000
4. INR 8950 on orders above INR 40,000

Standard Delivery Rates:

1. INR 2590 on orders below INR 10,000
2. INR 4590 on orders below INR 25,000
3. INR 5950 on orders below INR 40,000
4. INR 8950 on orders above INR 40,000

Standard Delivery Rates:

1. INR 1999 on orders below INR 20,000
2. INR 3999 on orders above INR 20,000

Standard Delivery Rates:

1. INR 2590 on orders below INR 10,000
2. INR 4590 on orders below INR 25,000
3. INR 5950 on orders below INR 40,000
4. INR 8950 on orders above INR 40,000

Standard Delivery Rates:

1. INR 2590 on orders below INR 10,000
2. INR 4590 on orders below INR 25,000
3. INR 5950 on orders below INR 40,000
4. INR 8950 on orders above INR 40,000

Cash On Delivery (COD) - Currently Unavailable

• An additional charge of ₹120 will be applied for all COD orders.
• A 20% partial payment is mandatory at checkout after completing the shipping and billing details.
• The remaining balance will be collected at the time of delivery.
• COD is available only for customers within India.
• If the customer refuses to accept the delivery or the order is returned to origin (RTO):
  • The 20% advance payment will not be refunded.
  • The original shipping charge (e.g., ₹199 for standard shipping) will not be refunded.
  • RTO charges—typically double the original shipping charge—will be deducted.
  • The remaining amount, if any, will be issued as a credit note.
  • This credit note can be used to reschedule delivery or purchase another product, only if it falls under standard or non-pre-ordered categories that are eligible for exchange.
• If a customized or made-to-order outfit is returned (RTO), no refund or credit note will be issued.

1. Within India - your order should reach you in 2 - 6 business days from the date of dispatch.
2. For UK, USA, Canada, Australia, New Zealand, Singapore, Hong Kong, Malaysia, UAE, Bahrain, Kuwait, Qatar, Saudi Arabia, Oman, Jordan, South Africa, Fiji, Philippines, Indonesia & Europe - your order should reach you in 3 - 6 business days from the date of dispatch
3. Rest of the Countries - your order should reach you in 5 - 7 business days from the date of dispatch

Processing time for each product varies. . The cart page and the checkout shipping page gives an estimated delivery date. Please note, deliveries can sometimes get delayed due to unforeseen circumstances.

• Please be aware that the estimated delivery dates displayed on our product pages are just that—estimates. They are not guaranteed delivery dates. It's possible for delivery to be one or two days earlier or later as we use third party for logistics like DHL, BLUEDART, DTDC, ARAMEX.
• Delivery times are subject to various factors, including special sales, national holidays, unexpected natural events, partner delays, customs clearance (for international orders), weather conditions, product availability, and credit card authorization.
• Couriers may request ID or passport details (KYC), and it's vital that the name matches the receiver's ID.

• Import duties and fees are not included in the product prices.
• The recipient of the parcel will be responsible for paying all import duties, customs, and local sales taxes levied by the destination country.
• Failure to pay these fees may result in your order being held by customs.
• When placing an order on the website, the customer is considered the importer on record and must comply with all laws and regulations of the country where the goods are ordered.
• Customers are advised to contact their local customs office or website for further information.
• If there are any questions or concerns, customers can contact the company for assistance.
• Please note that delivery timelines are estimates and not exact guarantees. In most cases, our parcels reach customers before or on the estimated timeline provided during the order placement. However, it is essential to acknowledge that some delivery hiccups are beyond our control. Janayas Closet is not responsible for deliveries affected by national holidays, customs, natural occurrences, air and ground transportation strikes and delays, or any additional fees and back-end charges once the package has left our warehouse in India.
• When you order from janyascloset.com, you are considered the importer on record and must comply with all laws and regulations of the country in which you are ordering the goods.

Receiver Information:

• It is essential to provide accurate phone details of the recipient of the parcel (delivery address to coordinate parcel delivery)
• According to courier laws after Covid, the courier person will call and confirm all details before delivery.
• If the courier person does not receive any response on calls after three attempts, the courier will be considered as Return to Origin (RTO), and the customer will bear the charges for the same. The company will not be responsible for any refunds in such a situation.

For customers within India, all prices specified on the website are inclusive of Indian taxes and VAT.

For customers outside India, duties are not included in the price. Customers are responsible for paying any import duties, custom fees, or local taxes. JANYAS CLOSET will not reimburse these expenses. It is necessary to pay these in order to release your order from customs.

• Janyas Closet requests customers to provide accurate delivery addresses and phone numbers.
• The courier may call to confirm details before delivery as per courier laws. If there is no response, the parcel is considered RTO (returned to origin).
• In case of RTO parcels, Janyas Closet charges to-and-fro shipping fees from the customer.
• Customers are responsible for providing complete and accurate delivery address details. Any mistakes or incomplete addresses may cause delivery delays or return of the parcel.
• Additional charges arising from incorrect or incomplete addresses are the customer's responsibility. Janyas Closet will not refund any amount in such situations.
• If a customer is not reachable, not available, or refuses delivery of the product, Janyas Closet reserves the right to deduct RTO and other charges as per actuals borne by Janyas Closet.
• The product will be sent back only after the excess payment made by Janyas Closet, with any additional shipping charges as per actuals.

• If you wish to change the shipping address of your order, you can request an address replacement by contacting Janyas Closet at team@jayascloset.com with your order number details.
• However, please note that once your order has been shipped, it is not possible to change the shipping address and shipping mode.

Incomplete Order Deliveries or Damaged Items: At Janyas Closet , we strive to ensure your shopping experience is seamless and satisfying. However, we understand that occasionally, issues may arise with your order. To address such concerns promptly, we have established the following guidelines:

1.Precautionary Recording /span> Upon receiving your parcel, we strongly recommend that you take precautionary measures to safeguard your interests. Each of our parcels features a prominently displayed tag from our side, explicitly instructing you to record the unboxing process. This proactive step can significantly assist in addressing any potential problems.

2.Prompt Escalation

a.Immediately record the unboxing process as per our instructions.

3.Timely Assistance

4.Recording Documentation

Please Note: We regret to inform you that we will not be able to provide assistance for issues reported beyond 24-48 hours after delivery. Ensuring your satisfaction is our top priority, and adhering to these guidelines will enable us to serve you better.